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Return and Exchange

BECAUSE YOUR HAPPINESS IS PURPOSE !
We want you to be completely satiesfied with your purchase.

If you suddenly just change your mind, or we just human we make mistake like :
Item not as pictured
Item arrived defective or 
You feel not satiesfied with fit and size 
not satiesfied with the fabrics or any reason.

Just simply return your purchase within 14 days after you received it. You may exchange with other product or full refund. 

Ps : Return not applicable for clearance sale items

TERMs & CONDITIONs 

  • You can return your purchase within 14 days after your purchase.
  • Fill the return form that we attached in your package. Make sure you still kepp the invoices
  • Product must be returned with complete condition ; hang tag still attached, not in dirty state, has been used or has been washed. For the damaged product after being washed because of the quality of our materials please contact us for further assistance. 
  • Clearance sale product is no exchangeable or refundable. Except the promo disc by using the voucher code.
  • Submit the product with the return form and also the invoice to the address listed on the return form.
  • We will contact you within 2x24 hours ( weekdays) after the product we receive for confirmation of availability of goods to be exchange.
  • Refund will be transfrerred to your account maximum 2x24 hours ( working days )after our confirmation.
  • You will not be charged return shipping for the product you want to exchange.
  • In case , the mistake of delivery because of us, like we send items that not in accordance with your purchase, or we send devectived items, then the shipping cost will be charged on us. 
  • We will re-examine the quality of the returned product, if the requirement is not met we have the right to refuse the Return / Refund.
  • For Refund & Return the value of vouchers and point that have been used can not be refunded or cashed.

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